NeverStop

Support

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Common questions

How is my fitness grade calculated?

Your grade is the average progress across all your active goals, shown as both your current grade and a projected end-of-week grade. Steady effort lands in the C–B range; A is reserved for near-complete weeks. A low grade is a starting line, not a verdict.

What does the "Show up all 7 days" challenge track?

It counts each distinct day you open the app during the week — it is not a gym-attendance streak. Opening the app multiple times in one day still counts as a single day.

Where is my data stored?

Your goals, logs, and profile are stored locally on your device. See our Privacy Policy for the full details.

My reminders aren't arriving.

Make sure notifications are enabled both in NeverStop and in your device's system settings. Re-toggling the reminder in the app re-registers it for delivery.

How do I reset everything?

Open Settings inside the app and choose to clear all data. This permanently removes your locally stored information from the device.